Frequently Asked Questions
Everything you need to know about your Jimmy Lion experience, from our premium materials to global shipping.
What materials are used in Jimmy Lion socks?
We use premium combed cotton as our primary material to ensure maximum softness and durability. Our socks also feature a hand-linked toe seam for a seamless feel and added comfort throughout the day.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within Europe and 7-10 business days for international orders. Once your order is dispatched, you will receive a tracking number via email.
What is your return policy?
We offer a 30-day return window from the date of delivery. Items must be unworn, unwashed, and in their original packaging with all labels attached to be eligible for a full refund.
Do you offer international shipping?
Yes, Jimmy Lion ships to over 50 countries worldwide. Shipping costs and delivery times vary depending on the destination and will be calculated at checkout.
How should I care for my socks to ensure they last?
To maintain the vibrant colors and shape of your socks, we recommend machine washing them at a maximum temperature of 30°C (86°F) and avoiding the use of a tumble dryer.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment methods like Klarna and Apple Pay, depending on your shipping region.