Returns and Exchanges
We want you to love your Jimmy Lion socks, which is why we offer a 30-day return window for all unworn items in their original packaging. Please ensure that the product labels remain attached to guarantee a full refund to your original payment method.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the unworn socks in their original packaging and secure them in a shipping mailer to prevent damage during transit.
- 3.Ship the Items
Print the prepaid shipping label provided via the portal, attach it to your package, and drop it off at the nearest authorized collection point.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund or exchange within 7 to 10 business days.